Frequently Asked Questions
Find answers to common questions about our commercial cleaning services in the DC, Maryland, and Virginia area.
What areas do you serve?
We serve Washington DC, Maryland, and Virginia (the DMV metro area). Our headquarters is located in Falls Church, Virginia, allowing us to efficiently serve the entire region.
What types of facilities do you clean?
We clean office buildings, medical facilities, schools, retail spaces, government buildings, and multi-tenant properties. We have over 30 years of experience serving facilities of all sizes.
What's included in your janitorial services?
Our janitorial services include trash removal, vacuuming, mopping, restroom sanitation, surface wiping, glass cleaning, and more. We customize our services based on your specific needs and facility requirements.
Do you offer green cleaning?
Yes! We use environmentally responsible chemicals and sustainable practices that are safer for your employees, visitors, and the environment. Our green cleaning program meets or exceeds industry standards for eco-friendly commercial cleaning.
What hours do you clean?
We offer 24/7 service, 365 days a year. Most clients prefer after-hours cleaning to minimize disruption to their daily operations, but we can accommodate any schedule that works for your business.
Are your employees background checked?
Yes. All BSMI employees undergo thorough background screening before being assigned to any client location. Our staff are professionally trained and supervised to ensure consistent, high-quality service.
Are you licensed and insured?
Yes. BSMI carries full liability insurance and workers' compensation coverage. We can provide certificates of insurance upon request.
How do you handle building security and access?
We work within your existing security protocols. Our staff are trained in proper key control, alarm procedures, and confidentiality requirements. We take security seriously and can adapt to your specific access requirements.
How much does commercial cleaning cost?
Pricing depends on your facility's square footage, cleaning frequency, and specific services needed. We provide free, no-obligation quotes tailored to your requirements. Contact us to schedule a walkthrough and receive a customized proposal.
Do you require long-term contracts?
We offer flexible service arrangements to meet your needs. Contact us to discuss the options that work best for your business.
How long has BSMI been in business?
BSMI was founded in 1991 in Washington DC. With over 30 years of experience, we've grown to serve more than 12 million square feet with over 700 trained professionals.
Is BSMI a minority-owned business?
Yes. BSMI is a certified minority-owned business, founded and led by Chairman and CEO Chuyen Nguyen since 1991.
Still have questions?
We're here to help. Contact us for a free consultation and quote for your commercial cleaning needs.